Regional courier (QLD fleet 28) • 12/07/2024

    Dispatch Optimisation Increases On-Time Performance

    Dynamic routing and load planning improved on-time delivery to 96% and reduced km per drop by 12%.

    Dispatch Optimisation Increases On-Time Performance case study image

    The Challenge

    Static routes and last-minute changes caused delays and poor asset utilisation.

    Our Approach

    • Analysed historical manifest and GPS data for patterns
    • Implemented dynamic routing tool with constraints
    • Introduced load planning and driver start-time staggering

    Solution

    Shifted from static to dynamic routing with rules for time windows, vehicle capacity, and priority stops.

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